ConsultMarkeService Delivery
1. What you buy
ConsultMarke sells live, personal consulting, not a physical item or a downloadable course. Each purchase covers one Zoom session and the scope stated for that package. We advise on SEO, keywords, marketing, e-commerce, social media, SaaS, branding and monetisation. We do not sell traffic, followers or artificial engagement, and we do not guarantee rankings, sales or income.
2. Session lengths
Keyword Snapshot: 30 minutes. SEO Quick Audit: 30 minutes. Startup Spark: 45 minutes. Growth Session: 60 minutes. Brand Booster: 90 minutes. Marketing Sprint: 120 minutes. Expert Intensive: 120 minutes. Written reports, implementation, advertising spend and ongoing support are not included unless we agree them separately in writing.
3. Payment and scheduling
A session request is not a confirmed appointment. After successful payment, contact contact@consultmarke.com to agree a date and time and receive your Zoom link. There is no instant download or physical shipping. Scheduling depends on availability; we agree the appointment with you rather than promising an automatic delivery date. If you need a particular date, check availability with us before paying. We confirm the date, time and time zone in our scheduling correspondence.
4. Joining and preparing
Use a working email address, a device that supports Zoom and a reliable internet connection. Send your website and the questions you want to discuss. Do not send passwords or full payment-card details. Join at the agreed time; joining late may reduce the time available. Calls are not recorded unless everyone expressly agrees beforehand.
5. Changes or problems
Request cancellation or rescheduling at least 24 hours before the call under our appointment policy. If we cannot deliver, you can choose an agreed replacement appointment or a refund for the undelivered service. If a technical problem prevents a useful call, contact us so we can assess a replacement or refund. The 5-day delivery guarantee, refund policy and any mandatory consumer rights also apply.
6. Service records and support
We may use booking correspondence, payment references, attendance information and records of agreed deliverables to manage the service and respond to disputes, as described in our Privacy Policy. An invitation alone is not confirmation that a session was delivered. For booking or delivery help, email contact@consultmarke.com or call +44 7400 753316.